We had the deal done online with pics videos and good dialogue. Deal was to include delivery, got the runaround about still trying to coordinate drivers for delivery for 4 days. So we decided to make the trek and pick it up with a full detailed, full tank, and $50 gas card waiting and ready to go! Not bad right? We arrived in Fairmont Friday night at 8:30, stayed at the BW(best part of the wasted trip). Got coffees on Saturday at 7:30am(2nd best part) as we were excited to see the 2019 Jeep Compass Trailhawk we were going to bring home to ND and surprise our daughter for her Senior gift! Pull into the dealership driveway and notice hail damage on the hood, get out and check it out. Hailed out! And didn't even wash off the bugs, wheels nor windshield. Not happy! Feeling ripped off! Called the sales lady, said we have a problem, she called to have not noticed or known about the hail! Explained I didn't want to ruin her day and she had already ruined our weekend! But I can not take that home to my daughter! Reject the deal. Called my bank and informed them of the undisclosed damage and reason for rejection... Bank understood and made note about the dishonest dealership. Called dealership back to see why my down payment hadn't been returned yet, said they were working on it. Never saw it. A teenager knows how to make a xxxx return sale! Still haven't seen my DP returned to my debit card. DO NOT DO BUSINESS WITH THIS DISHONEST DEALERSHIP! Drove the lot before we left town and all the used vehicles are dirty, have defects and are junk!

Pricing was better than expected. Salesman took a much time as needed to answer all of our questions.

We are so pleased with our vehicle purchase! Everyone was so kind and helpful and Trent was amazing! The whole process went smoothly and quickly! Thank you so much for all you did for us!

Good service. Got oil change done in a timely manner. Nice waiting area with free refreshments

Amazing customer service! Thank you Kayden for finding the perfect car for us that ticked all the boxes.

In town , can be face to face w/ employees if help is needed , just down the street from us.

Troy was very easy to work with. Made the experience of buying a car enjoyable

Friendly knowledgeable service. Willing to answer questions. Easy to work with. Would recommend to friends.

Santos is definitely the person I would recommend if you want to get in a Chevrolet with confidence very kind salesman Thanks again!!!!

I thought the transaction was pretty quick and they called a couple times and asking how everything was going with truck

Kayden was awesome to work with! He was friendly, funny and knowledgeable about the car I purchased. He called me a few days later to see how I was doing and if I had any questions. Thank you Kayden for making my car purchase an enjoyable time. 😊

The dealership communicated well and gave us a fair trade-in value. We appreciated that they recognized the value of our vehicle and did not make us feel pressured or undervalued.

Santos was well informed about vehicles. Pleasant and respectful to deal with. My vehicle was presented well when I picked it up. Would definitely recommend Hawkins to friends and family.

The gentlemen in service were very informative and listened to my issues carefully...they were relentless in the diagnosis and were able to obtain the correct parts for both issues and I was given the exact amount the repairs would be...I drove away very satisfied with the work that was done...thank you!

Kayden was awesome with my new Tahoe. He took the time to explain everything and was great!