Customer Service/Porter

Car Porter Job Description 

Hawkins Chevrolet in Fairmont, MN has an immediate opening for a full-time service porter to join our service team! As a porter, the applicant would pick up and deliver customer vehicles, pick up and drop off customers, perform an exterior wash of customer vehicles after service repairs/maintenance, and move/park customer vehicles, while ensuring that the parking lot is neat and presentable. This role in our service department must be able to demonstrate excellent customer service, organizational skills, prioritization, and professional verbal and written communication skills. 

To ensure success as a car porter, you should exhibit safe driving skills and have experience working with customers at a car dealership. Ultimately, a top-notch car porter is someone who can be entrusted with valuable property.

Car Porter Responsibilities:

Moving cars between the dealership’s service department, wash bay, and the pick-up point.

Driving and handling all cars responsibly to ensure damage prevention, and protecting dealership property at all times.

Accounting for all customer vehicles on the lot.

Ensuring the cleanliness of the interiors and exteriors of customer vehicles on the lot, and washing customer vehicles after service maintenance/repairs have been performed.

Providing assistance with keeping the lot and service department clean and tidy at all times.

Driving off-site to run dealership errands when required.

Shuttling customers to and from dealership for service repairs.

Assisting with service customers’ vehicle pick-ups and drop offs.

Car Porter Requirements:

High School Diploma or equivalent preferred.

Valid driver’s license and a good driving record.

Ability to assume responsibility for the valuable property of customers and the dealership.

Willingness to learn and to perform a wide range of allocated tasks.

Ability to take accurate notes regarding vehicle movements and vehicle conditions.

Excellent communication and interpersonal skills.


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